Ride2School

FAQs

Here are the answers to your most common questions about our Ride2School program. If you cannot find the answer to your query here, please send us a message or call us on 1800 639 634.

Get involved with Ride2School

How do I create a Ride2School account?
  1. Go to the Create a Ride2School account page here
  2. Fill in the required information and submit

If you are unable to find your school, please select Could not find school and we will get in touch with you shortly.

What is National Ride2School Day and how do I register?

National Ride2School Day is Australia’s biggest celebration of active travel and one of the best days on the school calendar. It is the perfect opportunity for Australian students and school communities to embrace a healthier start and to try walking and riding to school for themselves. Registrations open each year in Term 4

To register your school:

  1. Login to your Ride2School portal here
  2. Select the National Ride2School Day tab
  3. Register

 

I am a parent, how do I get involved in the Ride2School program?

The Ride2School program is designed to work with whole school communities to increase active travel, rather than individual families. If you and your children would like to get involved, please contact your school to find out how you can support them in encouraging active travel. Even if your school is not involved with the Ride2School program, we still encourage you and your children to actively travel every day.

HandsUp! counts

How do I collect a HandsUp! count?
  1. Select one day per week to count
  2. Ask students how they travelled to school that day
  3. Record the results using a HandsUp! count sheet or download the Ride2School HandsUp! App

The HandsUp! count sheet and classroom chart can be found here.

How do I enter a HandsUp! count using the online portal?
  1. Log in to your Ride2School portal here
  2. Select the Enter HandsUp! tab
  3. Select the week the data is for
  4. Enter your data and submit
I made a mistake in the data this month, how do I change this?
  1. Log in the your Ride2School portal here
  2. Select the View HandsUp! Data tab
  3. Find the data entry you need to change
  4. Select Edit
  5. Adjust the data and save
How do I view previous HandsUp! counts I have entered?
  1. Log in to your Ride2School portal here
  2. Select the View HandsUp! Data tab

Login information

I can't log in, how do I reset my password?
  1. Go to the Ride2School portal login page here
  2. Click on Forgotten your password at the bottom of the form
  3. Enter your email and reset

If you are still unable to log in, please contact us.

How do I change my contact details?
  1. Log in to your Ride2School portal here
  2. Click on the down arrow next to your name at the top of the page
  3. Select My Details
  4. Change details and save
How do I change my password?
  1. Log in to your Ride2School portal here
  2. Click on the down arrow next to your name at the top of the page
  3. Select Change Password
  4. Enter new password and save

Get your school more healthy and active

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